Privacy Policy

Privacy Policy

Updated on 2023-03-17

Bernhaus (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how Bernhaus collects, uses, and discloses your personal information.

This Privacy Policy applies to our website, https://bernhauswatches.com/ and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you indicate that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms and Conditions of use.

Definitions and Key Terms

To help explain things in the clearest way possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as:

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company: When this policy mentions “Company”, “we”, “us”, or “our”, it refers to Bernhaus, which is responsible for your information under this Privacy Policy.

Platform: Bernhaus’s public-facing internet website, web application, or digital application.

Country: Where Bernhaus is located or the owners/founders of Bernhaus are based. In this case, it is Uruguay.

Customer: Refers to the company, organization, or person that registers to use the Bernhaus Service to manage relationships with its consumers or service users.

Device: Any internet-connected device, such as a phone, tablet, computer, or any other device that can be used to visit Bernhaus and use the services.

IP Address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.

Personnel: Refers to persons employed by Bernhaus or under contract to perform a service on behalf of one of the parties.

Personal Data: Any information that directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification of a natural person.

Service: Refers to the service provided by Bernhaus as described in the terms and conditions and on this platform.

Third-party: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you.

Website: The Bernhaus website, which can be accessed via this URL: https://bernhauswatches.com/

You: A person or entity that is registered with Bernhaus to use the Services.

What Information Do We Collect?

We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

The data we collect includes:

Names/Username

Phone numbers

Emails

Mailing addresses

Job titles

Billing addresses

Debit/Credit card numbers

Age

Password

We also collect mobile device information for a better user experience, although these functions are completely optional:

Location (GPS): Location data helps create an accurate representation of your interests, and this can be used to bring more specific and relevant ads to potential customers.

When does Bernhaus use third-party end user information?

Bernhaus will collect end user data necessary to provide Bernhaus’ services to our clients. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control the amount of information social media websites make public by visiting these websites and changing your privacy settings.

When does Bernhaus use third-party customer information?

We receive information from third parties when they communicate with us. For example, when you provide us with your email address to show interest in becoming a Bernhaus customer, we receive information from a third party that provides automatic fraud detection services to Bernhaus. Occasionally, we also collect information that is made available to the public on social media websites. You can control the amount of information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, sale of assets or other corporate reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and platform, storing and managing databases, email management, storing marketing, processing credit card transactions, servicing and fulfilling product and service orders you may purchase through the platform. We may share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of the data in our log files, including IP addresses, for analytical purposes with third parties such as web analytics partners, app developers, and advertising networks. If your IP address is shared, it may be used to estimate your general location and other technical data, such as connection speed, whether you have visited the platform from a shared location, and the type of device used to visit the platform. They may aggregate information about our advertising and what is seen on the platform and then provide audits, research, and reports for us and our advertisers.

We may also disclose personal and non-personal information about you to the government, law enforcement officials, or private third parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with applicable law, rules, and regulations.

Where and when is customer and end-user information collected?

Bernhaus will collect personal information that you provide to us. We may also receive personal information about you from third parties as described above.

How do we use the information we collect?

Any information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs).

To improve our platform (we continuously strive to improve what our platform offers based on the information and feedback we receive from you).

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).

To process transactions.

To administer a contest, promotion, survey, or other site feature.

To send periodic emails.

How do we use your email address?

By submitting your email address on this platform, you agree to receive our emails. You can opt out of any of these email lists at any time by clicking on the unsubscribe link or other option to unsubscribe included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display personalized advertising to specific individuals who have opted in to receive our communications. Email addresses submitted solely through the order processing page will be used for the sole purpose of sending you information and updates related to your order. However, if you have provided us with the same email address through another method, we may use it for any of the purposes set forth in this Policy. Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed instructions to unsubscribe at the bottom of each email.

How long do we retain your information?

We retain your information only as long as we need it to provide you with the service and to fulfill the purposes described in this policy. This is also the case for anyone with whom we share your information and who carries out services on our behalf. When we no longer need to use your information and it is no longer necessary for us to retain it to comply with our legal or regulatory obligations, we will either delete it from our systems or de-identify it so that we cannot identify you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, finances, etc.) will not be stored on our servers. However, we cannot guarantee the absolute security of the information you transmit to Bernhaus, nor can we guarantee that your information on the service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Can my information be transferred to other countries?

Bernhaus is incorporated in Uruguay. The information collected through our website, through direct interactions with you, or through the use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have general applicable laws regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the foregoing, you voluntarily accept the cross-border transfer and hosting of such information.

Is the information collected through the Bernhaus Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and administrative procedures in place to help safeguard, prevent unauthorized access, maintain data security, and use your information properly. However, neither people nor security systems are foolproof, including encryption systems. Additionally, people can commit intentional crimes, make mistakes, or not follow policies. Therefore, while we make all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that intentional misconduct shall be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections of the information collected by Bernhaus depend on your relationship with Bernhaus. Staff may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request restriction of certain uses and disclosures of personal identification information as follows. You can contact us to (1) update or correct your personal identification information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personal identification information that is held about you in our system (subject to the following paragraph) by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information we hold or information we have provided to third parties in accordance with this Privacy Policy before such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for keeping your unique password and account information confidential at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided us from our system. The need to back up our systems to protect information from inadvertent loss means that there may be a copy of your information in a form that cannot be erased and that will be difficult or impossible for us to locate. Immediately upon receipt of your request, all personal information stored in actively used databases and other easily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically possible.

If you are an end user and would like to update, delete, or receive any information we have about you, you can do so by contacting the organization you are a customer of.

Personal

If you are a worker or applicant of Bernhaus, we collect information you voluntarily provide to us. We use the collected information for human resources purposes to administer worker benefits and select applicants.

You can contact us to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have related to you. Such updates, corrections, changes and deletions will have no effect on other information we hold or information we have provided to third parties in accordance with this Privacy Policy before such update, correction, change or deletion.

Business Sale

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Bernhaus or any of its corporate affiliates (as defined herein), or the portion of Bernhaus or any of its corporate affiliates with which the Service is associated, or in the event that we discontinue our business or file or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our corporate affiliates. For the purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by, or is under common control with Bernhaus, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by such corporate affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Uruguay without regard to its conflict of law provisions. You agree to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those individuals who may have rights to make claims under the Privacy Shield or Swiss-U.S. Privacy Shield Frameworks.

The laws of Uruguay, excluding its conflicts of law rules, will govern this Agreement and your use of the platform. Your use of Bernhaus or communicating with us directly signifies your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, you should not interact with our website or use our services. Your continued use of the website or direct interaction with us after the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will signify your acceptance of those changes.

Your Consent

We have updated our Privacy Policy to provide you with full transparency about what is set when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms and conditions of use.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites that Bernhaus does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

Bernhaus uses “cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to improve the performance and functionality of our platform, but they are not essential to your use. However, without these cookies, certain features, such as videos, may not be available or you may be prompted to enter your login details each time you visit the platform, as we would not be able to remember that you had previously logged in. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access our website’s functionality properly or at all. We never place personally identifiable information in cookies.

Block and Disable Cookies and Similar Technologies

Wherever you are, you can also configure your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to use all its features and services fully. You should also note that you may lose saved information (such as saved login details, site preferences) if you block cookies in your browser. Different browsers provide you with different controls. Disabling a cookie or a category of cookies does not remove the cookie from your browser, you will need to do it yourself from your browser, you should visit your browser’s help menu for more information.

Remarketing Services

We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of displaying ads on the internet to people who have already visited your website. It allows your company to appear as if it is “following” people on the internet by displaying ads on the websites and platforms they most frequently use.

Payment Details

With regard to any credit card or other payment processing details you have provided us with, we are committed to storing this confidential information in the most secure manner possible.

Children’s Privacy

We collect information from children under the age of 13 only to improve our services. If you are a parent or guardian and you know that your child has provided us with personal data without your permission, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without parental consent verification, we take steps to remove that information from our servers.

Changes to Our Privacy Policy

We may change our Service and our policies, and we may need to make changes to this Privacy Policy to accurately reflect our Service and policies. Unless required by law, we will notify you (for example, through our Service) before making changes to this Privacy Policy and give you the opportunity to review them before they take effect. If you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that Bernhaus will not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of them. Bernhaus does not assume or have any obligation or liability to you or any other person or entity for Third-Party Services.

Third-Party Services and links to them are provided solely for your convenience and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Facebook Pixel

Facebook Pixel is an analytics tool that allows us to measure the effectiveness of advertising by understanding the actions people take on our website. Pixel can be used to: Ensure that ads are shown to the right people. Facebook Pixel may collect information from your device when you use the service. Facebook Pixel collects information that is stored according to its Privacy Policy.

Tracking Technologies

Google Maps API

The Google Maps API is a powerful tool that can be used to create a custom map, a search map, registration features, display live data synchronization with location, plan routes, or create a mashup, just to name a few.

The Google Maps API may collect information about you and your device for security purposes.

The Google Maps API collects information that is maintained in accordance with their Privacy Policy.

We use cookies to improve the performance and functionality of our platform, but they are not essential for use. However, without these cookies, certain features, such as videos, may not be available or you may be asked to enter your login details each time you visit the platform as we could not remember that you had logged in previously.

Local Storage

Local storage, sometimes known as DOM storage, provides web applications with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies, but with greatly improved capacity and without any information stored in the HTTP request header.

Sessions

“Sessions” are used to identify the areas of our website that you have visited. A session is a small piece of data that your web browser stores on your computer or mobile device.

Information on the General Data Protection Regulation (GDPR)

We may collect and use information about you if you are in the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep it protected against replication or misuse.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how companies protect the data of EU residents and enhances the control that EU residents have over their personal data. GDPR is relevant to any company operating globally and not just to companies based in the EU and EU residents. Our customers’ data is important regardless of where they are located, so we have implemented GDPR controls as our reference standard for all our operations worldwide.

What is Personal Data?

It is any data that relates to an identifiable individual. GDPR covers a wide range of information that could be used on its own or in combination with other pieces of information to identify a person. Personal data goes beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnic origin.

Data protection principles include requirements such as:

Personal data collected must be processed fairly, lawfully, and transparently and only used in the way a person would reasonably expect.

Personal data should only be collected for a specific purpose and only used for that purpose. Organizations must specify why they need personal data when they collect it.

Personal data should not be retained longer than necessary to fulfill its purpose.

People covered by GDPR have the right to access their own personal data. They can also request a copy of their data and have their data updated, deleted, restricted, or moved to another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies must protect the personal data of the people they collect and process. It also increases the stakes for compliance by increasing enforcement and imposing higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. At Bernhaus, we strongly believe that your Privacy is very important and we already have solid security and Privacy practices that go beyond the requirements of this new regulation.

Individual rights of the data subject: Access, portability, and erasure of data

We are committed to helping our customers comply with GDPR data subject rights requirements. Bernhaus processes or stores all personal data in DPA-compliant providers that have been thoroughly examined. We store all conversations and personal data for up to 6 years, unless your account is deleted. In the event that your account is deleted, we will delete all data in accordance with our Terms of Service and Privacy Policy, but we will not retain it for more than 60 days.

We are aware that if we work with EU customers, we must be able to provide them with the ability to access, update, retrieve, and delete personal data. We have been set up as self-service from the beginning and have always given you access to your data and your customers’ data. Our customer support team is here to answer any questions you may have about working with the API.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we have explained above.

We are also required to disclose information about the rights that California residents have under California law. You may exercise the following rights:

Right to Know and Access. You may submit a verifiable request for information regarding: (1) categories of personal information we collect, use, or share; (2) purposes for which we collect or use categories of personal information; (3) categories of sources from which we collect personal information; and (4) specific pieces of personal information we have collected about you.

Right to Non-Discrimination. We will not discriminate against you for exercising your privacy rights.

Right to Delete. You may submit a verifiable request to close your account and we will delete the personal information about you that we have collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell our users’ personal information.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

Right to Non-Discrimination. We will not discriminate against you for exercising your privacy rights.

Right to Delete. You may submit a verifiable request to close your account and we will delete the personal information about you that we have collected.

Right to request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell our users’ personal information.

For more information about these rights, please contact us.

Contact Us

Please feel free to contact us if you have any questions.

Via email: info@bernhauswatches.com

Via phone number: +59892839760

Via this link: https://bernhauswatches.com/contact/